Shipping policy

Processing Time Orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout based on the weight and destination of your items. Standard domestic shipping typically takes between 3 to 7 business days.

Shipment Confirmation & Order Tracking Once your order has shipped, you will receive an email notification containing a tracking number to monitor your shipment's progress. Please allow up to 48 hours for tracking data to update.

Damages and Lost Packages Nova Modern Home is not liable for products damaged or lost during transit. If your package arrives damaged, please save all packaging materials and damaged goods before filing a claim with the shipping carrier, or reach out to us at hello.novapet@gmail.com for assistance.